1. If I make an order: How long did it take until i get an answer ?

Normally not longer than 12 hours. It depends on the amount of emails that are coming in.

2. How long takes it to get an answer on my email ?

Normally it should be possible to answer your questions within 12 hours. We are reply as fast as possible.

3. Can i pay also after i received the products ?

This could be possible if you have ordered some things before.

4. Which payment methods are available ?

Bank Transfer is the best option. We dont accept credit cards, because we dont have a contract with these companys. Look at our AGB´s. (Terms and Conditions)

5. How can i order ?

Look at >How it works<. There you will find the informations, that you need.

6. Can i also order by email ?

Yes. If you do not speak the german language, you should use our contact form to order. Please use always the article numbers and tell us also the color and voltage/hz that you need.

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